I raised my prices 40% this year and lost exactly one client
After a decade of charging what I thought was reasonable, 800€ for a 40x50cm oil, I finally did what my husband's been telling me to do for years and raised them to 1,100€ for the same format. Same canvas, same hours, same me. Just finally stopped apologising for what I ask.
I lost one client. A woman who'd bought three paintings from me over the years, always asked for a small discount, always got one. She sent a polite email saying she couldn't justify the increase. I wrote back, equally polite, that I understood completely. And honestly? The relief of not painting for someone who sees your work as something to bargain over is worth the lost sale.
The other clients didn't blink. One said she'd been waiting for me to raise them. That stung more than the loss, in a good way.
I know the numbers are different for everyone, different city, different medium, different audience. But I wish someone had told me ten years ago that the fear of losing clients is usually worse than the reality. The ones who value what you do will stay. The ones who don't were already costing you more than they paid.
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The interesting thing here isn't the client you lost, it's the one you kept. Or the ones who didn't even flinch. Because what changed wasn't the painting, it was the signal. 800 said "I'm still figuring out what this is worth." 1,100 said "this is what it is." Collectors pick up on that more than we give them credit for. The woman who left was probably responding to the shift in dynamic as much as the number itself. The discount she always got was part of your relationship, and you changed the terms.
I doubled my edition prices a few years ago and lost nobody. Just felt stupid I hadn't done it sooner.
That bit about the signal, I think you're exactly right. The discount was part of the arrangement, and when I took it away the arrangement didn't make sense to her anymore. Not about 300€. Three hundred euros over three years, spread out, is nothing to someone buying original oil paintings. It was about what the discount meant to her.
The ones who didn't flinch? One of them said "it's about time" and that was that.