Lost 3 400 on a steel gate because I bid the steel at last year's price
Quoted 11 200 for a driveway gate last fall. Half inch plate, forged pickets, powder coat. Signed it in September, ordered steel in January, and the plate had gone up enough that the material line alone ate 3 400 more than I wrote down. I honored the number because that's what a quote is. But I've been bidding off a price sheet I hadn't updated since the spring before.
Point is I don't think most of us lose money on the labor. We lose it on the parts we buy. I know my hours better than I know what a length of angle costs this month.
Raised my material markup to 25 percent and I still flinch every time I say it out loud to a client.
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You honored the number and that's the right call, it just hurts. The part that rings true for me is losing it on the parts, not the hours. When I quote a big mosaic the stone and the smalti move with the supplier and the exchange, and I stopped writing material prices into quotes months ahead. Now I price material at the day I order and put a validity window on the whole quote, 30 days, and I say it out loud to the client. Some grumble, nobody has walked yet. 25 percent markup is not greedy by the way, you're not a warehouse, you're covering the risk of the thing going up while it sits in your yard. The flinch is just the old number still living in your head.
The validity window is the part I keep coming back to. I've never put one on a quote in thirty years and I can't tell you why, other than nobody taught me and I never thought to ask. Client hands you a signed number and you feel like you're married to it forever.
Calling the yard before I write anything down is what I should have been doing all along. Twenty minutes to save 3 400 is a trade I'd take every day of the week.
What do you do when they sit on the window and come back on day 40? Rerun the material and reissue, or eat the drift to keep the job?