The friends-and-family discount that became free lessonsA friend from years ago asked me to paint her daughter's portrait for her 18th. I said yes at €600, already half what I'd charge a stranger for a 50x60cm oil on linen. She's a friend, fine. Then the emails started. "Could you do it from these five photos instead?" "Actually she's wearing a different dress now, can you change the colour?" "Her hair is shorter than that photo shows." "My mother thinks the background should be lighter." I repainted the face from new reference, adjusted the dress twice, scraped and repainted the background. All told I probably spent close to 25 hours on a painting that should have taken maybe 12. At my usual hourly rate for commissioned work that comes out to about €24 an hour. My assistant, who stretches canvases, makes €16. So I earned roughly the same as the person who stretches my canvases, for a job that required twenty years of training. The friend was happy. The daughter cried when she saw it. Beautiful moment. I don't regret it exactly. But I sat down afterwards and did the math and realised I'd basically given her a €1,200 painting plus a free workshop in how to manage an artist. Never again without a contract that says: one reference, one revision, anything beyond that is a new fee. Curious if anyone else has a number attached to the "learning experience" of a commission that ran away from you.
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Friends and family discount that turned into a $600 lessonmy cousin asked me to make a piece for her new apartment. i quoted her $400, already discounted, my normal price for that size is $650. she said "oh i thought family would just help out" and i caved and did it for $150 in materials. took me about 14 hours total. she posted it on instagram and someone asked where she got it. she told them it was "a gift from a friend." haven't done a family discount since. i'd rather give someone the piece outright than do that weird in-between thing where they feel like they're doing you a favor by paying you below your rate.
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That 'friends and family' discount turned into a trapi did a commission for a friend's mom last year. charged her 40% less than my usual rate because, you know, family connection. felt good at the time. she loved the piece, told everyone. now i'm getting calls from three of those referrals, and i'm realizing i've set a precedent i can't break without seeming like a total jerk. how do you disentangle yourself from that kind of thing? i'm almost tempted to just eat the loss and charge them full price, but the thought makes my eye twitch.
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My friends and family discount is actually killing meI just realized I've charged my best friend's sister $150 for three separate portraits over the last two years and each one took me about 12 hours. That's like $4 an hour. I can't even say no because she's "family" now and she's so excited every time and tells everyone about my work and I just sit there doing the math in my head while she's hugging me. I know I'm the problem. I know I have to raise it. But I told her $200 for the next one and she said "ok!" and now I'm wondering if I could've said $300 and she would've said ok to that too. Anyone else just absolutely terrified of naming a real number to someone who knows you? How do you break the cycle without feeling like a jerk?
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I charged a stranger $150 and a friend $50 for the same thing and I still don't know what the right number wasSo I painted these two pet portraits, same size, same level of detail, both head-and-shoulders of someone's dog. A stranger commissioned me and I charged $150 and felt nervous about it. Then a friend from college asked me to do her cat and I immediately went "oh for you, $50" and then I painted the cat and it actually came out better than the stranger one. So my friend got the better painting for a third of the price and I keep thinking about that. Like I know we all do the friends and family discount thing and it's fine but it bothers me that my work isn't the same price regardless of who's asking. Or maybe it should be different because the relationship is different? My mom says I'm overthinking it because the friend will tell people and send me more work but also my mom thinks I should charge more for everything so I don't even know anymore. I guess I'm wondering where the line is between being generous with people you love and just devaluing your own time because you feel awkward asking for money from someone you actually know.
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